Privacy Policy

Growth Factor Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at growthfactorsystems.com or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide through our contact forms, landing pages, or when engaging our services.
• Usage Data: IP address, browser type, pages visited, and time spent on our website.
• Communication Data: SMS messages, emails, and other communications you send to or receive from us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Send you appointment reminders, booking confirmations, and follow-up messages via SMS or email
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations

3. SMS Communications

By providing your phone number, you consent to receive automated SMS text messages from Growth Factor Systems. These messages may include appointment reminders, booking confirmations, service updates, and promotional content. Message and data rates may apply.

To opt out: Reply STOP to any SMS message at any time. After opting out, you will receive one confirmation message and no further SMS communications.

For help: Reply HELP to any SMS message or contact us at Ops@GFC.com.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (e.g., CRM platforms, SMS delivery providers)
• Legal authorities when required by law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at Ops@GFC.com.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing by clicking unsubscribe in any email

7. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Growth Factor Systems
• Email: Ops@GFC.com
• Phone: (832) 909-6183
• Website: growthfactorsystems.com